Frequently Asked Questions
Frequently Asked Questions by customers.
Yes, we are currently shipping our products pan India.
Our estimated time of delivery is 4 to 5 business days.
Exchange requests are not accepted. Returns are only accepted in case for damaged, defective, or incorrect items received. Unboxing video is required for the proof and return request mail should be sent within 24 hours of delivery.
Once your order is Dispatched, you will get a tracking link via email or SMS.
We accept UPI, credit cards, debit cards, net banking, and other secure online payment methods.
You can reach us through our Contact Us page or email us on Contact@chalenbro.com directly for any questions or support.
Orders can be cancelled within 12 hours of placing the order.
After that, cancellation is not possible as the order enters processing.
For best results, wash in cold water and air dry. Avoid bleach and high-heat drying.
